Urgent Alert: Reports of Unauthorized Balance Cuts in Kotak Mahindra Bank Accounts

 

We are seeing concerning reports from multiple Kotak Mahindra Bank customers regarding unauthorized deductions from their accounts. Customers are reporting two main issues:

Full Balance Deduction: Some users claim their entire account balance has been zeroed out.

Partial Balance Deduction: Other customers are reporting significant, but partial, unexplained cuts to their available balance.

This is a serious matter, and the most alarming aspect is that these issues are reportedly not being resolved immediately, causing significant distress and financial inconvenience for those affected.

If you are a Kotak Mahindra Bank customer, please take immediate action:

Check Your Balance: Log into your Net Banking or Mobile Banking app immediately to verify your current account balance and check your recent transaction history for any unauthorized or unexplained debits.

Screenshot/Document: Take screenshots of your current balance, the transaction history showing the deduction, and your overall account details. This documentation is crucial for your complaint.

Contact the Bank Immediately:

Call Customer Care: Contact the bank's 24/7 helpline immediately to report the unauthorized deduction. Insist on getting a Complaint Reference Number.

Email/Social Media: Also send a formal email to their official support address and raise the issue publicly by tweeting to @KotakCares with your complaint reference number. Social media often prompts a faster response.

Visit the Branch: If possible, visit your nearest bank branch to file a written complaint and get an acknowledgment copy.

We urge everyone affected to remain calm but firm in demanding an immediate investigation and reversal of the funds. This situation requires a swift and transparent response from the bank.

Have you been affected by this issue? Share your experience in the comments below, including your complaint reference number (if you have one) and the date the deduction occurred, to help others track the severity and resolution time.